Frequently Asked Questions
Everything you need to know before starting a project with us. Can't find your answer? Just ask us directly.
We were founded in 2021 and have since delivered 120+ projects for clients across 14 countries.
We have deep experience in FinTech, Healthcare, E-Commerce, Real Estate, Education, Logistics, SaaS and Hospitality — see our Industries page for details.
Yes — every engagement starts with a signed NDA before any project details are shared, by default.
Discover & Audit, Architect & Design, Build & Iterate, Launch & Support — with weekly demos and transparent reporting throughout.
We recommend a 30-minute weekly check-in, but our project managers handle day-to-day coordination so you can stay focused on your business.
Yes — you get access to a staging environment, sprint demos, and a shared project board from day one.
Fixed-scope projects are quoted after a discovery call; ongoing work is billed via monthly retainers — see our Pricing page for plan details.
Most fixed-scope projects require a 30-50% deposit before kickoff, with the remainder split across milestones.
Refunds are evaluated per milestone — see our Refund Policy page for full terms.
All plans include a post-launch support window; ongoing maintenance retainers are available for continuous updates and monitoring.
Response times range from 8 to 48 hours depending on your plan — Enterprise clients get 24/7 SLA-backed support.
Yes — we provide documentation and hands-on training sessions so your team can confidently maintain the product.
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